TURNTANGLEYour game. Your device.
Privacy policy
Effective November 14, 2026
Turntangle is developed by Agentic Edge. This policy explains how information is handled in the game, on this website, and when you contact support.
Information in the app
Turntangle does not require an account. Puzzle generation and gameplay happen on your device. The app does not automatically send your gameplay records to a developer server, and it contains no advertising or third-party analytics SDK.
The app stores the following locally to run the game and preserve your experience:
- Puzzle identities, remaining arrows, journey progress and collected discoveries.
- Active play time, blocked-tap counts, completed attempts and personal bests.
- Your appearance, sound, haptics, motion and result-display preferences.
- Playtest measurements used to help investigate performance and input issues.
Playtest reports can include the app version, device model, operating system version, display capability, thermal and power state, audio readiness and route information, settings, puzzle codes, recent activity states, tap counts, timing measurements and notes you enter. These measurements remain local unless you choose to share them.
Information you choose to share
You control whether to copy, export or share information through the system share sheet or file picker:
- Puzzle codes describe a puzzle. Friend challenges also include a target result.
- Completion images and messages may show discovered artwork and results according to your choices.
- Progress backups include saved game progress, records and preferences so you can keep or transfer them.
- Playtest reports include the diagnostic information described above and any notes you add.
Review a report or export before sharing it. Recipients and the messaging, email or storage providers you select handle shared information under their own policies. The app does not silently submit reports or upload backups.
When you contact support
If you email help@agenticedge.app, the Turntangle team receives your email address, message, normal email metadata and any attachments you choose to send. We use this information to respond, investigate the issue and maintain relevant support records. Please avoid sending sensitive personal information.
We do not sell your support information or use it for advertising. Email and hosting providers process information as needed to deliver these services. We do not send gameplay data to advertising networks or analytics partners.
Retention, deletion & your choices
App-local records remain until cleared or until the app and its data are deleted. To clear playtest history without erasing progress, open Settings → Playtest report → Clear recorded measurements. To delete all app-local data, use Delete App in iOS Settings; Offload App retains documents and data. iOS device backups may retain separate copies according to your device and backup settings.
Exported files and shared messages remain wherever you chose to save or send them. Manage those copies in the relevant app or service. Keeping a backup is optional; delete your exported backup files when you no longer need them.
Support messages are retained only as needed to respond and resolve the issue, maintain relevant support records, or meet legal obligations. You can request access, correction or deletion of information you sent to support by emailing help@agenticedge.app. If information must be retained for a legal obligation, we will explain the limitation. Choosing not to send reports or support messages does not affect gameplay.
This website
This site does not add analytics, advertising trackers, cookies, external fonts or forms. The small interactive puzzle example runs in your browser and does not save or send your moves.
The website is delivered through Cloudflare Workers. Cloudflare may process connection information, such as IP addresses and request metadata, to deliver and secure the site, under Cloudflare’s privacy policy. This website’s hosting is separate from the app’s local gameplay data.
Policy updates & contact
We will update this policy if Turntangle’s information practices change, and revise the effective date above. For privacy questions or requests, contact the Turntangle team at help@agenticedge.app.